Privacy Policy

Your Privacy Matters: Lamp Shades' Commitment to Protecting Your Personal Information

Last updated: 16/07/2023

Welcome to Lamp Shades. This Privacy Policy describes how we collect, use, protect, and disclose the personal information we gather through our website, ecommerce platform, communication, advertising, and customer email interactions. By accessing or using our services, you consent to the terms outlined in this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information:

  • Name, contact information (address, email, phone number).
  • Payment information (credit card details, billing address) for processing orders.
  • Demographic information (age, gender, preferences) provided voluntarily.

1.2 Non-Personal Information:

  • Device information (IP address, browser type, operating system).
  • Website usage data, cookies, and tracking technologies.
  1. Use of Collected Information:

2.1 Personal Information:

  • Process orders, deliver products, and provide customer support.
  • Send transactional emails and updates related to orders or inquiries.
  • Send marketing communications if you opt-in to receive them.

2.2 Non-Personal Information:

  • Analyze website usage to improve our services, products, and user experience.
  • Monitor and prevent fraud, security breaches, and unauthorized access.
  1. Data Sharing and Disclosure:

3.1 Service Providers:

  • Engage trusted third-party service providers to assist in business operations (e.g., payment processors, shipping companies), subject to their own privacy policies.

3.2 Legal Compliance:

  • Comply with applicable laws, regulations, and legal processes.
  • Respond to valid requests from government authorities or law enforcement agencies.

3.3 Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction. We will ensure that the recipient protects the information in a manner consistent with this Privacy Policy.
  1. Data Security:

4.1 We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, alteration, or destruction.

  1. Your Rights:

5.1 Access and Control:

  • You have the right to access, modify, or delete your personal information, subject to applicable laws.

5.2 Marketing Communications:

  • You can opt-out of receiving marketing communications by following the instructions provided in the emails or by contacting us directly.
  1. Cookies and Tracking Technologies:

6.1 We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and personalize content.

  1. Third-Party Links:

7.1 Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their respective privacy policies.

  1. Updates to the Privacy Policy:

8.1 We may update this Privacy Policy from time to time. We will notify you of significant changes through our website or other means.

  1. Contact Us:

9.1 If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at 012 804 2891.